Wherever the order comes from. Its status is the same everywhere.
One list.
Marketplace, store, manual and wholesale orders sit in the same list and are filtered with tabs.
Status syncs both ways.
A status changed in Pixa is written to the channel and a change on the channel is written to Pixa, so both sides stay identical.
Cancellations and returns stay in sync.
An order cancelled or returned on the channel moves to the same status in Pixa, and the reserved stock is released.
The order lands, its status flows, its return comes back. All from one list.
The order lands in Pixa.
An order on the channel arrives within minutes; the address, items and notes sit on one row and can be edited if needed.
Its status stays in sync with the channel.
When the order becomes Ready, Shipped or Delivered the channel updates at the same time, and the timeline keeps every step with its timestamp.
ShopifyCancellations and returns come back.
A cancellation or return raised on the channel reaches Pixa to be approved or rejected, and the reserved stock is released.
ShopifyThe source doesn’t matter. Marketplace, store or manual.
Marketplace orders.
Trendyol, Hepsiburada, Amazon and the rest: new orders are pulled in on their own.
Your own store.
Orders from Shopify, ikas or your own site land in the same list and follow the same flow.
Manual, wholesale and Excel.
Phone, in-store and wholesale orders are entered by hand or uploaded from Excel, into the same list.
Order status isn’t one value. Stage, shipping and returns are tracked separately.
Stage.
New, payment confirmed, completed: the stage comes from the channel or is changed by hand.
Shipping and delivery.
Handed to carrier and delivered are written to the order and back to the channel.
Cancellations and returns.
Cancelled, returned, partially returned: every change from the channel shows on the order.
Bring every order onto one screen.
Try it free for 14 days; we don’t ask for payment details.
Set it up once. The order arrives and its status is written back to the channel.
New orders on your channels land in Pixa within minutes, and the product’s stock updates on the other channels at the same time.
How it worksOne order, inside the flow. It arrives, moves along, and both the channel and the buyer see it.
The order arrives, stock drops.
An order on Trendyol lands in Pixa, and the product’s stock updates on the other channels at the same time.
The status is written back.
When the order becomes Shipped in Pixa, the order on Trendyol moves to the same status at once and the buyer follows it there.
The return comes back to Pixa.
The buyer opens a return on the channel; the request lands in Pixa, is approved, stock comes back and the channel is informed.
Orders come together in one list. Status, cancellations and returns update on the channel at the same moment.
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Frequently asked
questions
New orders are pulled every 5–15 minutes and cancellations every 5–10; you can fetch a single order by its number straight away.
Orders in New status on the marketplace, from the last 30 days, with complete details; a single order can be fetched by number at any time.
Stage, preparation, shipping, invoicing and returns are tracked on separate axes, and all of them show in the detail view and the timeline.
Yes. Pixa writes shipping and delivery information back to the channel.
Yes. Phone and in-store orders are added by hand or from Excel and run through the same flow.
A cancellation or return raised on the channel reaches Pixa, is approved or rejected, the reserved stock is released and the channel sees the outcome.
Yes. An order marked Ready, Shipped or Delivered in Pixa moves to the same status on the channel.
It is a core module in Starter, Lite, Pro and Advanced.